Delivering Transformation

in the Global Midmarket

Many businesses understand the value of transforming their business digitally, most of these are ambitious but don’t have the in-house resources or expertise to deliver it fast enough.


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Despite this awareness, these businesses haven’t embarked on true digital innovation and the reality is that many projects fall short of their potential. While they do deliver business improvements, they don’t enable digital innovation and fail to create lasting business value. These businesses will require assistance in order to complete the digital transformation process successfully and efficiently. This is where a trusted partnership can be explored.

Centralization is undoubtedly part of the solution to executing digital transformation effectively, although many midmarket businesses are reluctant to outsource mainly due to the issue of complexity. Companies can’t seem to break the reactive cycle, despite the fact that acting promptly is critical in controlling complexity. Simplifying the process of outsourcing would be beneficial to every business involved as simplification frees capacity and makes way for successful innovation. To find out more the value of centralization and to gain insights into the issues that surround the topic, download our exclusive research report presented by IDC.


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IDC conducted a survey of 120 executives from finance, operations, IT, and cybersecurity at organizations with 500 to 10,000 employees headquartered in the U.K. with multiple offices across the globe. This was backed up by additional in-depth interviews with executives across the four roles to gather additional insights and real-life experiences.

The goal was to understand the strategic and business priorities and objectives of the global midmarket, across different functions, and how technology is used to achieve these objectives, and to understand their IT pain points and how centralization and third-party management service providers can help.


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