All fields must be completed for the request to be actioned. A returns number will be issued on approval, if the return is not authorised a reason for the refusal will be provided. Goods are not to be returned without a valid Viadex Returns Number. If you prefer an alternative format please contact us. Note: Please be advised that there is currently an issue with Internet Explorer v11 which prevents form submission, kindly use an alternative browser to log your RMA request.

If you are using Internet Explorer 11 please use Compatibility Mode or another browser to submit your returns

View Viadex full returns policy