What is IOR?

Importer of Record (IOR) is a term used in customs law. When a supply chain involves the import of goods across international borders, most governments require your company to have an established business or other legal entity in the country to take responsibility for conducting the import and export transactions.

Our IOR services include:

  • Pre-ship Import license(s), documentation & goods compliance checks, import permits and licensing
  • Customs Clearance: Clear shipment through the relevant customs channels
  • Freight if required
  • All customs charges and levies pre-paid on your behalf
  • Perform the last-mile delivery to the end user
  • Shipment status reports
  • Storage solutions

To find out more please download our Guide to IOR:

Download our IOR Guide to find out more


Request more information?

We provide end-to-end global logistics to over 190 countries. Our specialist team members are always on hand to answer any questions you may have.