End User Workspace
Agility, access and acceleration – supporting your digitally enabled workforce.
Productive • Collaborative • Efficient
We help UK headquartered, geo-dispersed businesses, with multiple datacentre instances and headcounts of between 500 to 5000 users. We help you to deploy consistent, standardised End User Workspace solutions across your global locations.
Our Audit, Design, Deploy, Optimise methodology enables us to create the solution that meets your business objectives, structure, budgets, timelines, and integration requirements with existing technologies.
Every organisation today needs to support a model that works with Bring Your Own Device and facilitates remote working. The reasons are many and varied, compelling and unavoidable:
- Improve productivity by improving collaboration
- Reduce travel costs through video conferencing, social channels and collaboration tools
- Leverage virtualisation
- Support mobility
- Improve productivity
- Improve employee satisfaction
We provide a range of offerings, from virtualised applications and desktops through to managed device as a service on a monthly term.
We help your IT departments to provide their business with the required levels of service, as dictated by line of business, user or application.
We provide an enhanced and consistent delivery model for IT that is highly visible and secure; mitigating risks across the enterprise regardless of where users work or what device they use.
We’ll make sure your workers are connected, wherever they are. Driving the power of one.
We’ll advise on managing devices connecting to your network, giving you continuous full visibility and control.
Our two-year subscription model, offers frequent replacement, lower TCO & consistent standards.
We design and deploy the Office 365 configuration that suits how your business works and enhances how it wins.
All the tools tour workers need to deliver better outcomes in less time, more informed decisions and more enriched outputs.
Reduced cost and risk
We manage your devices and services, enabling you to accurately predict costs, per user, including per user, per branch and per month.
Our End User Workspace solutions are supported by*:
- Real-time monitoring of your infrastructure and network through our IT Service Desk and Network Operations Centre (NOC); issues are resolved before they impact your business.
- Remote Control and Monitoring of your IT services in your core datacentres and cloud platforms right out to your endpoints and employee desktops and mobiles.
- Customer Service Reporting including a forward-looking Service Improvement Plan and operational activities log for the month, quarter and year.
- 24x7x365 support centres in UK, Europe and Africa, supporting our customers globally.
*Viadex Managed Service framework; specific support services subject to contract