Posts by Viadex

In the world of iGaming, players are the lifeblood of the industry. Their satisfaction and engagement are directly correlated with the success of any gaming platform. Without an exceptional player experience, iGaming companies face the risk of losing their audience to competitors. Neglecting the player experience can have dire consequences for iGaming businesses. High latency,…

Safeguarding against security threats is a paramount concern. With a vast array of sensitive data and intricate software systems at play, the industry is a prime target for cyberattacks. The challenge lies in fortifying these digital fortresses to ensure the protection of both player’s data as well as proprietary software. Neglecting security measures can have…

One of the most pressing challenges faced by iGaming businesses operating in multiple jurisdictions is the need to remain compliant with evolving regulations. As governments worldwide adapt their stance on online gambling, keeping up with these changes becomes a paramount concern. Failure to address compliance issues can lead to severe consequences for businesses resulting in…

In the ever-expanding global iGaming landscape, further complicated by the different regulations that are applied to the vertical, venturing into new markets demands swift and seamless IT infrastructure deployment. This critical requirement often underpins the success of market entry, enabling a position of being first to market ensuring the business is the first in front…

In the dynamic landscape of the iGaming industry, achieving economies of scale through vendor consolidation is paramount for sustainable growth and competitiveness. This strategy involves streamlining procurement processes and centralizing vendor relationships to optimize costs and operational efficiency. The iGaming industry faces several challenges in IT procurement. Firstly, dealing with multiple vendors can lead to fragmented negotiations,…

The complexity of standardizing global device costs is a daunting task for multinational organizations. Managing diverse hardware, procurement processes, differing warranty agreements, varied configurations and varying pricing models can lead to inefficiencies and budgetary challenges. The inconsistencies between different locations are further impacted by the cost impact of logistics and ensuring that all devices are…

The complexity of ensuring a consistent support experience across a global device fleet is a complex challenge that many organizations grapple with. The traditional approach to IT support often involves disparate processes, varying response times, and language barriers, resulting in a suboptimal support experience. Device as a Service (DaaS) emerges as a comprehensive solution to…

In the intricate web of global business operations, the seamless functioning of devices stands as a cornerstone of productivity and efficiency. Across diverse locations and time zones, the repercussions of a malfunctioning device’s lifecycle are far-reaching. We unpack at a very high level the cost implications that ensue from device-related challenges. We explore the pain…

In today’s interconnected world, many businesses operate across a geo-dispersed footprint in both locations and time zones.  The obvious challenges underscore the critical importance of the ability to create seamless user experiences. The impact of a device’s lifecycle on user experience and overall productivity is profound. The complexities faced by global businesses in maintaining optimal user…

In the rapidly evolving landscape of technology, the question of when to refresh IT devices is a challenge faced by businesses of all sizes. A combination of sustainability targets mixed with the reality that devices are becoming obsolete quicker than ever, making informed decisions about the optimal time for a refresh has become a critical…