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Global IT Service Provider

Viadex Client Portal


Dear customer

As an existing Viadex customer we have made some enhancements to the operational administration of data we manage with you.

We have developed this over the last 18 months and have 44% of our current customers using this platform, allowing them to process and review orders as well as analyse assets and warranty as part of of their site and location management.

The key driver for us developing this was to ensure we could proactively provide asset device information and assist you in the management of warranty and support contracts, allowing you to budget effectively for your financial years.

You will be able to access all the below client portal areas securely, via the use of a unique username and password

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Tools at your fingertips

A simple navigation bar allowing users to select services and options relevant to their roles

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All your assets in one place

We are able to report on your assets across all chosen sites. Viadex is also able to add assets procured from other suppliers, thereby providing a single point of reference for all your inventory

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Managing your orders

A dashboard view of latest updates and information relating to current and previous orders for complete visibility and audit trail

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Handy Drop down menus

We have made this tool as simple as possible to make the relevant information available to users

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Tracking your shipment

Live feed from selected courier companies allowing you to check the status of your shipments

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Access to all your invoices

Download the last 90 days' invoices to review or approve

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How can you leverage this offering?

Book a demo session today by either contacting your respective account manager or by filling the form below where you will then be taken though a simple demonstration of what functionality and features are within the portal.





     





       

                   

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