GLOBAL VIRTUAL INFRASTRUCTURE AND DEPLOYMENT EXPERTS

IT Services

Services that support your global IT projects and suit the needs of your business goals.

With highly accredited engineers and strong vendor partnerships, we have significant pools of resources both in-house and in our associate network, globally.

We have invested heavily in the relevant accreditations and certifications with some of the largest global IT vendors, and now have an extensive, fully trained technical team; covering all aspects of Servers, Storage, Networking, Virtualisation, Cloud and Application management. This team is available to meet and monitor your IT needs 24 hours a day, 7 days a week, 365 days a year.

We are well positioned to deliver projects ranging from simple implementation services through to complex hardware and application deployment solutions in all key areas of IT. With highly accredited engineers and strong vendor partnerships, Viadex can scope, architect, project-manage and deliver solutions to suit your business objectives.

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Audit   |   design   |   Deploy   |   Optimise

Procurement and Advisory Services:
  • Audit & Assessment Services – examine and evaluate your existing IT infrastructure, helping you to identify and plan for improved IT delivery.
  • IT Consultancy & Solution planning

Supply and Deployment Services:
  • Supply Chain Management and global logistics delivery services
  • Build, test, and dispatch of infrastructure
  • Implementation that minimises operational risk without increasing in-house workload

Environment Support and Professional Services:
  • 24x7x365 pro-active monitoring and IT support services
  • We support client infrastructure across 100s of DCs in 50+ countries around the world.
  • On or off-site services and resources to complement your team

 

Passion and responsibility is core to our values We deliver outstanding levels of service in every engagement, everywhere.

 

 

 

 

 

 

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Client Testimonials

One of the worlds leading online gaming software providers has been a very happy client since 2002:

  • Why have you chosen to work with Viadex?

    Initially it was simply a matter of supply needs; it was convenient. Over the years the relationship has shifted from one-off purchase and supply, to a mutually beneficial partnership. I continue to invest in the relationship with Viadex because it offers a lot of advantages to me as Head of IT for a global business. These advantages include but are not limited to having an advocate working for us in discussions with vendors, having someone to make contact with vendors and either arrange proof of concept engagements or provide some background and advise relating to the vendor.

  • What are the primary benefits and/or results Viadex brings to your organisation?

    Viadex understands our business, Viadex recognises that we are a global business requiring supply to many locations, invoicing to varied entitles and that we exist in a market where there are real advantages in terms of getting to market quickly and as a result we have high expectations when it comes to logistics turnaround times.

    The Viadex account team takes time to visit our IT team and understand our project roadmap which enables them to align to our needs, as well as to offer potential solutions to address on-going challenges. Viadex recognizes the high level of technical skill in our organisation and helps us connect with the appropriate calibre of representatives from various vendors.

    Viadex assists with managing our support relationships with vendors, and taking the above into account they also help us bypass the lower levels of support and obtain quality support levels.

    Viadex advises us of how best to handle vendors, how to maximise value in our engagements and how to achieve the best return on our investments by considering alternative vendors, taking note of the timing of our purchases and optimally structuring our investment.

  • What is the process of working with Viadex like?

    Viadex has a friendly, open engagement with us. Viadex invests in face time with multiple touch-points to provide a service across the IT spectrum. The relationship is professionally owned by an account executive who is assisted by a technical team and a procurement team. The friendly and generally informal engagements suit my style; however Viadex has a professional and formal image for the times when it is appropriate. Viadex strives to respond to mails with minimal delay and is always available to take a call.

  • Why would you recommend Viadex?

    As Head of IT I appreciate not having to sweat over the details of procurement and vendor management. I am enabled to focus on delivering the business solution knowing that I can rely on Viadex to represent our best interests in commercial discussions. Viadex presents their proposed solution for review after doing the legwork. I enjoy working with the Viadex team, I have learnt a lot from them and I believe they have learnt from us too. It is a true partner relationship.