GLOBAL VIRTUAL INFRASTRUCTURE AND DEPLOYMENT EXPERTS

 

Viadex Discover provides Proximity Solutions for the retail and leisure industry

Giving you the power to influence purchasing decisions and habits before the point of purchase.

At Viadex Discover, we have the right balance of technical expertise and industry knowledge to enable us to provide you with the very best solutions for your business which are simple to deploy, integrate, and secure.

Drawing on our expertise in the IT infrastructure and services market, we are perfectly placed to consult on all of the latest customer engagement analytics, WiFi and iBeacon technologies to deliver a multi-vendor bespoke service to suit your specific needs.

 
 
 
 
 

About Viadex Discover

By listening and understanding your commercial needs, we will work in partnership with you to recommend the right solution for your business from a trusted network of partners within the industry.

Our solutions can be tailored to enable all departments within your business to benefit fully from Marketing to Operations and IT to HR & Finance.

Ask us for an introduction.

Contact Us

Working with a variety of market leading partners, Viadex Discover can provide you with easy to use, cloud-based tools that are with a factual overview of your customer’s engagement journey, habits and loyalty.

> Drive traffic to your store/venue through proximity marketing utilising WiFi, iBeacon, BLE & GPS

> Gain valuable insight into shopper/visitor behaviour utilising our cloud based analytics dashboard

> Make your Guest WiFi work harder by driving engagement, insight and populating your CRM

> “Real Time” Results on easy to use cloud based dashboards

> Easily integrated with existing systems

Partners

Viadex’s ability to meet and exceed your expectations is directly linked to the strength of our relationships with our best of breed vendors and key distributors. Long standing relationships mean that our key partners go that extra mile for us, so that we can do the same for you when you need it.

VENDORS


Founded in 2007, under the shadow of Table Mountain in Cape Town, Hipzone offers a suite WiFi led insight tools. HipWiFi collects customer data from Wi-Fi and links to customer traffic database, and rapidly allows loyalty programs to gain traction.

HipRM stands for Research and Media which are the 2 key elements of the Wi-Fi UX platform. Ask loyal customers 2 questions, gain insights, and promote specials. HipRM works with your existing Wi-Fi in conjunction with your existing provider.
 
  
 
 
 

Meraki gives you 100% cloud managed Wi-Fi for faster deployment, simplified administration, and richer visibility

Cisco Meraki access points are built from the highest grade components and carefully optimised for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls.
 
  
 


Purple WiFi technology partner
Purple WiFi provides businesses with enterprise guest WiFi which meets all legal requirements while delivering valuable analytical information about the guests. See their age, their gender, how often they visit and how long they stay online at the venue.

Rich segmented data using social media authentication in turn generates an engagement tool to promote relevant offers to the WiFi users and their wider social community.
 
  
 



Aislelabs is a technology company assisting retailers to increase sales through the power of big data analytics. They help their clients understand customer traffic patterns and behaviour inside and outside their physical stores in ways never before possible.

This deeper understanding empowers their suite of products to deliver highly personalised marketing tailored for individual in-store customers. Aislelabs' technology transforms retail locations to smart stores, resulting in effective marketing, increased sales, and better customer satisfaction.

Proximity marketing solutions work with or without an APP.
 
Newsroom
  • VIADEX ANNOUNCES AGREEMENT WITH PURPLE WIFI

    Viadex has signed an agreement with innovative social WiFi provider, Purple WiFi, which will see the addition of cloud-based guest WiFi and location analytics to its solution portfolio.

    READ MORE...

     

  • Viadex Achieve CRN Top 100 VAR Status

    Viadex have been recognised for outstanding growth in global reseller sales. Find out the identity of the UK's 100 biggest resellers and lots more besides in the 2014 annual report.

    READ MORE...

     

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    Client Testimonials

    One of the worlds leading online gaming software providers has been a very happy client since 2002:

    • Why have you chosen to work with Viadex?

      Initially it was simply a matter of supply needs; it was convenient. Over the years the relationship has shifted from one-off purchase and supply, to a mutually beneficial partnership. I continue to invest in the relationship with Viadex because it offers a lot of advantages to me as Head of IT for a global business. These advantages include but are not limited to having an advocate working for us in discussions with vendors, having someone to make contact with vendors and either arrange proof of concept engagements or provide some background and advise relating to the vendor.

    • What are the primary benefits and/or results Viadex brings to your organisation?

      Viadex understands our business, Viadex recognises that we are a global business requiring supply to many locations, invoicing to varied entitles and that we exist in a market where there are real advantages in terms of getting to market quickly and as a result we have high expectations when it comes to logistics turnaround times.

      The Viadex account team takes time to visit our IT team and understand our project roadmap which enables them to align to our needs, as well as to offer potential solutions to address on-going challenges. Viadex recognizes the high level of technical skill in our organisation and helps us connect with the appropriate calibre of representatives from various vendors.

      Viadex assists with managing our support relationships with vendors, and taking the above into account they also help us bypass the lower levels of support and obtain quality support levels.

      Viadex advises us of how best to handle vendors, how to maximise value in our engagements and how to achieve the best return on our investments by considering alternative vendors, taking note of the timing of our purchases and optimally structuring our investment.

    • What is the process of working with Viadex like?

      Viadex has a friendly, open engagement with us. Viadex invests in face time with multiple touch-points to provide a service across the IT spectrum. The relationship is professionally owned by an account executive who is assisted by a technical team and a procurement team. The friendly and generally informal engagements suit my style; however Viadex has a professional and formal image for the times when it is appropriate. Viadex strives to respond to mails with minimal delay and is always available to take a call.

    • Why would you recommend Viadex?

      As Head of IT I appreciate not having to sweat over the details of procurement and vendor management. I am enabled to focus on delivering the business solution knowing that I can rely on Viadex to represent our best interests in commercial discussions. Viadex presents their proposed solution for review after doing the legwork. I enjoy working with the Viadex team, I have learnt a lot from them and I believe they have learnt from us too. It is a true partner relationship.